Privacy Policy

Last updated : 14 April, 2025

1811 Labs ("Company", "we", "us", or "our") operates the mobile and/or web-based interior design application, Home Design AI ("App"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Home Design AI App and related services.

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you use Home Design AI, we may collect the following types of personal information:

Name
Email address
Phone number (if applicable)
Address (if needed for delivery or on-site services)
Account credentials (hashed and salted passwords)

1.2 Usage Data

We may collect information on how the App is accessed and used, such as:

Device type and OS
App version
IP address
Time zone
Pages viewed, features used, and interaction logs

1.3 Media and Files

To provide personalized design experiences, we may request access to:

Photos or videos you upload (e.g., room images)
Camera and gallery access (with your permission)
Generated or processed design outputs (e.g., AI-enhanced room visualizations)

1.4 Payment Information

If in-app purchases or subscriptions are involved, we may collect:

Billing address
Payment provider details (via third-party services like Stripe or Apple/Google Pay)

Note: We do not store your payment card details. All payments are securely processed via third-party providers.

1.5 Cookies & Tracking Technologies

We use cookies and similar technologies to track activity and improve the App. These may include:

Session tokens
Crash logs
Analytics (e.g., Google Analytics, Mixpanel)

2. How We Use Your Information

We may use your information for the following purposes:

To provide, operate, and maintain the App
To personalize your experience and suggest design ideas
To improve and optimize features using analytics and AI
To communicate with you regarding updates, support, and promotions
To process payments and manage subscriptions
To detect, prevent, and address technical issues or fraud

3. Sharing of Information

We do not sell your personal data. We may share your information in the following cases:

3.1 With Service Providers

Cloud hosting (e.g., AWS, Google Cloud)
Analytics providers
Payment processors
Customer support tools (e.g., Intercom, Zendesk)

3.2 Legal Requirements

We may disclose your information:

To comply with legal obligations
To protect and defend our rights or property
To prevent or investigate wrongdoing related to the App
To protect the personal safety of users or the public

3.3 Business Transfers

If 1811 Labs is involved in a merger, acquisition, or asset sale, your personal data may be transferred.

4. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. This may include:

While your account is active
To comply with legal obligations
For backup, auditing, and fraud prevention

You can request deletion of your data at any time by emailing [Insert Contact Email].

5. Security

We use commercially reasonable and industry-standard security measures to protect your information, including:

Data encryption (in transit and at rest)
Secure authentication and password hashing
Regular security audits

Despite our efforts, no method of transmission or storage is 100% secure. Use the App at your own risk.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access to the data we hold about you
Request correction or deletion of your personal data
Withdraw consent for processing
Object to certain data uses (e.g., direct marketing)

You can exercise these rights by contacting us at teamhomeai@gmail.com

7. Children’s Privacy

The App is not intended for children under the age of 13 (or 16 where applicable by law), and we do not knowingly collect personal data from minors.

8. Third-Party Links and Integrations

The App may contain links or integrations with third-party websites or tools. We are not responsible for the privacy practices or content of those third parties.

9. International Data Transfers

If you are located outside of India and use our App, your data may be transferred to and processed in India and other countries where our infrastructure or service providers are located.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via the App or email.

Continued use of the App after updates constitutes acceptance of the new terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

1811 Labs
Email: teamhomeai@gmail.com

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you use Home Design AI, we may collect the following types of personal information:

Name
Email address
Phone number (if applicable)
Address (if needed for delivery or on-site services)
Account credentials (hashed and salted passwords)

1.2 Usage Data

We may collect information on how the App is accessed and used, such as:

Device type and OS
App version
IP address
Time zone
Pages viewed, features used, and interaction logs

1.3 Media and Files

To provide personalized design experiences, we may request access to:

Photos or videos you upload (e.g., room images)
Camera and gallery access (with your permission)
Generated or processed design outputs (e.g., AI-enhanced room visualizations)

1.4 Payment Information

If in-app purchases or subscriptions are involved, we may collect:

Billing address
Payment provider details (via third-party services like Stripe or Apple/Google Pay)

Note: We do not store your payment card details. All payments are securely processed via third-party providers.

1.5 Cookies & Tracking Technologies

We use cookies and similar technologies to track activity and improve the App. These may include:

Session tokens
Crash logs
Analytics (e.g., Google Analytics, Mixpanel)

2. How We Use Your Information

We may use your information for the following purposes:

To provide, operate, and maintain the App
To personalize your experience and suggest design ideas
To improve and optimize features using analytics and AI
To communicate with you regarding updates, support, and promotions
To process payments and manage subscriptions
To detect, prevent, and address technical issues or fraud

3. Sharing of Information

We do not sell your personal data. We may share your information in the following cases:

3.1 With Service Providers

Cloud hosting (e.g., AWS, Google Cloud)
Analytics providers
Payment processors
Customer support tools (e.g., Intercom, Zendesk)

3.2 Legal Requirements

We may disclose your information:

To comply with legal obligations
To protect and defend our rights or property
To prevent or investigate wrongdoing related to the App
To protect the personal safety of users or the public

3.3 Business Transfers

If 1811 Labs is involved in a merger, acquisition, or asset sale, your personal data may be transferred.

4. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. This may include:

While your account is active
To comply with legal obligations
For backup, auditing, and fraud prevention

You can request deletion of your data at any time by emailing [Insert Contact Email].

5. Security

We use commercially reasonable and industry-standard security measures to protect your information, including:

Data encryption (in transit and at rest)
Secure authentication and password hashing
Regular security audits

Despite our efforts, no method of transmission or storage is 100% secure. Use the App at your own risk.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access to the data we hold about you
Request correction or deletion of your personal data
Withdraw consent for processing
Object to certain data uses (e.g., direct marketing)

You can exercise these rights by contacting us at teamhomeai@gmail.com

7. Children’s Privacy

The App is not intended for children under the age of 13 (or 16 where applicable by law), and we do not knowingly collect personal data from minors.

8. Third-Party Links and Integrations

The App may contain links or integrations with third-party websites or tools. We are not responsible for the privacy practices or content of those third parties.

9. International Data Transfers

If you are located outside of India and use our App, your data may be transferred to and processed in India and other countries where our infrastructure or service providers are located.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via the App or email.

Continued use of the App after updates constitutes acceptance of the new terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

1811 Labs
Email: teamhomeai@gmail.com

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you use Home Design AI, we may collect the following types of personal information:

Name
Email address
Phone number (if applicable)
Address (if needed for delivery or on-site services)
Account credentials (hashed and salted passwords)

1.2 Usage Data

We may collect information on how the App is accessed and used, such as:

Device type and OS
App version
IP address
Time zone
Pages viewed, features used, and interaction logs

1.3 Media and Files

To provide personalized design experiences, we may request access to:

Photos or videos you upload (e.g., room images)
Camera and gallery access (with your permission)
Generated or processed design outputs (e.g., AI-enhanced room visualizations)

1.4 Payment Information

If in-app purchases or subscriptions are involved, we may collect:

Billing address
Payment provider details (via third-party services like Stripe or Apple/Google Pay)

Note: We do not store your payment card details. All payments are securely processed via third-party providers.

1.5 Cookies & Tracking Technologies

We use cookies and similar technologies to track activity and improve the App. These may include:

Session tokens
Crash logs
Analytics (e.g., Google Analytics, Mixpanel)

2. How We Use Your Information

We may use your information for the following purposes:

To provide, operate, and maintain the App
To personalize your experience and suggest design ideas
To improve and optimize features using analytics and AI
To communicate with you regarding updates, support, and promotions
To process payments and manage subscriptions
To detect, prevent, and address technical issues or fraud

3. Sharing of Information

We do not sell your personal data. We may share your information in the following cases:

3.1 With Service Providers

Cloud hosting (e.g., AWS, Google Cloud)
Analytics providers
Payment processors
Customer support tools (e.g., Intercom, Zendesk)

3.2 Legal Requirements

We may disclose your information:

To comply with legal obligations
To protect and defend our rights or property
To prevent or investigate wrongdoing related to the App
To protect the personal safety of users or the public

3.3 Business Transfers

If 1811 Labs is involved in a merger, acquisition, or asset sale, your personal data may be transferred.

4. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. This may include:

While your account is active
To comply with legal obligations
For backup, auditing, and fraud prevention

You can request deletion of your data at any time by emailing [Insert Contact Email].

5. Security

We use commercially reasonable and industry-standard security measures to protect your information, including:

Data encryption (in transit and at rest)
Secure authentication and password hashing
Regular security audits

Despite our efforts, no method of transmission or storage is 100% secure. Use the App at your own risk.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access to the data we hold about you
Request correction or deletion of your personal data
Withdraw consent for processing
Object to certain data uses (e.g., direct marketing)

You can exercise these rights by contacting us at teamhomeai@gmail.com

7. Children’s Privacy

The App is not intended for children under the age of 13 (or 16 where applicable by law), and we do not knowingly collect personal data from minors.

8. Third-Party Links and Integrations

The App may contain links or integrations with third-party websites or tools. We are not responsible for the privacy practices or content of those third parties.

9. International Data Transfers

If you are located outside of India and use our App, your data may be transferred to and processed in India and other countries where our infrastructure or service providers are located.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via the App or email.

Continued use of the App after updates constitutes acceptance of the new terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

1811 Labs
Email: teamhomeai@gmail.com